AirAsia Philippines reduces Puerto Princesa flights
AirAsia Philippines will be repositioning its flight frequencies from Clark International Airport to Puerto Princesa in the Philippines. According to a media release sent to this Asia Travel blog, AirAsia Philippines will have Clark to Puerto Princesa flights from 7x weekly to 4x weekly effective 1st September 2012. This, in a business decision due to the current low season as well as part of the airline’s preparations for further growth.
The AirAsia Philippines Clark – Puerto Princesa route was introduced in April as the third domestic route for Philippines’ AirAsia, after Davao and Kalibo which were introduced in March.
Philippines’ AirAsia will now operate the Clark – Puerto Princesa route on Monday, Wednesday, Friday and Sunday. Flight timings for this route remain unaffected by this reduction of frequency.
Guests who are affected by this change will be offered three options:
a full refund of their flight bookings OR a credit shell of the value of their flight bookings which is valid for 3 months OR an option to change their flight date without any costs, subject to availability.
Also, an email will be sent to the affected guests’ registered member email account with a link to AirAsia’s Flight Interruption System from 8th August onwards, where they are able to select their preferred service recovery option. Affected guests will also receive an SMS notification of the frequency reduction.